When does the course start and finish?
The course starts now and never
ends! It is a completely self-paced online course - you decide when you start and when you
finish.
How long do I have access to the courses?
How does lifetime access sound?
After enrolling, you have unlimited access to the courses for as long as you like - across
any and all devices you own.
What type of audio files are the samples?
24bit 44.1K WAV Files
What if I am unhappy with my order?
We would never want you to be
unhappy! If you are unsatisfied with your purchase, contact us in the first 48 hours and we
will give you a full refund - due to the digital download nature of the optional sound
packs, we can only refund the courses parts. No refund on bulk / pack orders. One refund per
person.
How do I access course files, if any are included?
If you're getting the
basic course option, a download link will be provided above or below the video of the first
or second lecture of the course (usually named 'Setup & Downloads'). In case you're
getting the course with one of the pack options, the additional packs will be delivered to
you via email.
Where will I be able to log into my course?
Your courses live on the PML Learning Platform, and you get in with the same account you use to shop — there is no separate course password to set up. Once you’ve bought a course, sign in and open My Account: the course is listed there, and "Go to Course" takes you straight into it. You can always sign in here. If you already own courses, a new one is simply added to the same account (assuming you buy it with the same email address). If you buy with a different email, get in touch and we will merge it into your existing account.
I already own some courses/packs. Can I upgrade?
You already bought some
courses / packs and want to upgrade? Get
in touch for your custom offer!
Will future courses be automatically added to my bundle?
The bundle is a
snapshot including the available courses and packs at the time of your purchase. Future
courses / packs will not be automatically included.
Is this a subscription to future products?
No. This is a one time payment
for the courses/packs currently included in the bundle
What if I have further questions?
We are available to help you with any
questions, get in touch via: support@productionmusiclive.com